Where do I add my initials and glove size?
As we approach the completion of this campaign, you will be receiving a survey where you’ll confirm your glove size(s) as well as the initials to be hand-branded on your gloves. We have noted all the backers who will receive the “First 24 Hours” initials promotion.
Last updated: March 08, 2016 16:18
Are the gloves unisex?
Yes, our gloves are unisex in design and fit, with sizes from X-Small to XX-Large. The sizing video, chart and guidelines are provided to determine your glove size selection. This information will be collected from you through the backer survey which will be provided to you as the campaign reaches completion.
Last updated: March 08, 2016 16:18
How do I add the wax coating to my order?
To add the wax “bomb-proof” coating to your gloves, select the tier that you would like to support the campaign, then add $10 to your pledge amount PER PAIR of gloves you would like coated with wax.
Last updated: March 08, 2016 16:18
When will I get my gloves?
All estimated shipping dates are stated at the bottom of each reward tier, and we are confident in meeting these goals for each and every backer!
Last updated: March 08, 2016 16:18
What are the main differences with wax coating or "bomb-proofing" my gloves?
The most noticeable difference with the all-natural wax coating is the appearance of your 4-Season Gloves. The added wax results in a darker, antiqued look where the wax accentuates the character and nuances of the leather. It is very similar to how wood grains come alive when stained.
The wax coating provides additional protection from the elements as it provides surface barrier to any liquid or chemical and prevents dust, dirt and other substances from penetrating into the leather and also helps to retain natural moisture content of the premium leather. Similar to a wax coating on a vehicle, the bomb-proofing helps prolong the aesthetics of the glove and prevent surface abrasion, scratches and damage to the leather.
As the wax does saturate the leather exterior, these gloves will initially feel slightly stiffer than the non-wax alternative. After several uses, they break in nicely and any excess wax will rub off and leave you ready to Give’r!
Last updated: March 14, 2016 02:37
How do you clean and care for the gloves?
Detailed information on glove care will be included with each pair of 4-Season Gloves.
Cleaning -To clean the gloves, use a damp cloth to wipe away dirt from surface of gloves. Do not submerge in water or use soap. -Do not turn gloves inside out, as the insulation and membrane layers can be difficult to put back into place. -We do not advise you to wash the 4-Season Gloves frequently. If you do wash them, put gloves on and use a small amount of mild soap and lukewarm water. Do not twist, but gradually squeeze the water out and proceed with drying at room temperature. Can use fan for increased rate of drying.
Care -If looking to add protection to the leather exterior, we recommend a natural wax coating, or non-silicone based, leather treatment. The wax helps to retain natural moisture content and preserve the integrity of the premium leather. Additionally, the coating will prevent dirt or dust from getting into the leather pores. -If any moisture build up occurs inside the gloves, it is best to dry out at room temperature. For best results, have gloves in an upright position and ensure maximum air flow in and out of glove. High sun exposure or a fan can be used to expedite drying process. Can also utilize any accessible products that absorb moisture or allow for air flow (i.e. boot drier, shoe dehydrator, newspaper etc.). Avoid tumble-driers, ovens or high heat sources.
Last updated: March 14, 2016 02:37
Where do I add my initials and glove size?
As we approach the completion of this campaign, you will be receiving a survey where you’ll confirm your glove size(s) as well as the initials to be hand-branded on your gloves. We have noted all the backers who will receive the “First 24 Hours” initials promotion. Last updated: Tue, Mar 8 2016 7:18 pm EST
Are the gloves unisex?
Yes, our gloves are unisex in design and fit, with sizes from X-Small to XX-Large. The sizing video, chart and guidelines are provided to determine your glove size selection. This information will be collected from you through the backer survey which will be provided to you as the campaign reaches completion. Last updated: Tue, Mar 8 2016 7:18 pm EST
How do I add the wax coating to my order?
To add the wax “bomb-proof” coating to your gloves, select the tier that you would like to support the campaign, then add $10 to your pledge amount PER PAIR of gloves you would like coated with wax. Last updated: Tue, Mar 8 2016 7:18 pm EST
When will I get my gloves?
All estimated shipping dates are stated at the bottom of each reward tier, and we are confident in meeting these goals for each and every backer! Last updated: Tue, Mar 8 2016 7:18 pm EST
What are the main differences with wax coating or “bomb-proofing” my gloves?
The most noticeable difference with the all-natural wax coating is the appearance of your 4-Season Gloves. The added wax results in a darker, antiqued look where the wax accentuates the character and nuances of the leather. It is very similar to how wood grains come alive when stained. The wax coating provides additional protection from the elements as it provides surface barrier to any liquid or chemical and prevents dust, dirt and other substances from penetrating into the leather and also helps to retain natural moisture content of the premium leather. Similar to a wax coating on a vehicle, the bomb-proofing helps prolong the aesthetics of the glove and prevent surface abrasion, scratches and damage to the leather. As the wax does saturate the leather exterior, these gloves will initially feel slightly stiffer than the non-wax alternative. After several uses, they break in nicely and any excess wax will rub off and leave you ready to Give’r! Last updated: Mon, Mar 14 2016 5:37 am EDT
How do you clean and care for the gloves?
Detailed information on glove care will be included with each pair of 4-Season Gloves. Cleaning -To clean the gloves, use a damp cloth to wipe away dirt from surface of gloves. Do not submerge in water or use soap. -Do not turn gloves inside out, as the insulation and membrane layers can be difficult to put back into place. -We do not advise you to wash the 4-Season Gloves frequently. If you do wash them, put gloves on and use a small amount of mild soap and lukewarm water. Do not twist, but gradually squeeze the water out and proceed with drying at room temperature. Can use fan for increased rate of drying. Care -If looking to add protection to the leather exterior, we recommend a natural wax coating, or non-silicone based, leather treatment. The wax helps to retain natural moisture content and preserve the integrity of the premium leather. Additionally, the coating will prevent dirt or dust from getting into the leather pores. -If any moisture build up occurs inside the gloves, it is best to dry out at room temperature. For best results, have gloves in an upright position and ensure maximum air flow in and out of glove. High sun exposure or a fan can be used to expedite drying process. Can also utilize any accessible products that absorb moisture or allow for air flow (i.e. boot drier, shoe dehydrator, newspaper etc.). Avoid tumble-driers, ovens or high heat sources. Last updated: Mon, Mar 14 2016 5:37 am EDT
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.